UK Delivery   

• Free Royal Mail Insured delivery for orders over £100 
• Orders under £100 - Royal Mail Insured Delivery 24hr Tracked £4.50

We use Royal Mail’s Special Delivery service. so the item will arrive before 1pm the day after it is dispatched based on normal working days ie. not weekends or bank holidays. Your parcel will require a signature upon receipt, so please ensure there will be someone present to receive the goods and provide a signature.

If you have left it a little late or need something sooner than these delivery times, or for a specific date, then please call us on +44(0) 117 909 0225 and we will do everything we can to meet your deadline.

* Guest Designer pieces are in stock and will be shipped in 1-3 working days. 

Packaging

All jewellery is packaged in a Diana Porter branded box. Your jewellery will arrive in a plain unbranded padded envelope, with our company name and address sticker on the back.

Christmas Postage Deadlines

Check below to see when you need to order by so your gifts can be packaged and shipped to you in time for Christmas day.  

Last postal day within the UK: Friday 20th December

Last international postal day for silver: Monday 9th December 

Please be mindful, we cannot control what happens when the packaged is handed to our delivery partner - we will do our very best to ensure your package is with you in time. 

International Delivery

Delivery costs £14.00 per order.

We use Royal Mail’s International Tracked & Signed service and delivery times are approx 7 - 10 working days, from the date it is dispatched, based on normal working days ie. not weekends and bank holidays. Your parcel will require a signature upon receipt, so please ensure there will be someone present to receive the goods and provide a signature.

International delivery is the responsibility of the postal service in the destination country and we cannot be held responsible for any delays caused by the local country postal service or customs checks.

Any import duties, sales taxes or other customs charges are the sole responsibility of the customer. We do not charge VAT on International orders.